Privacy Policy

This Privacy Policy of American Bell Family Company, LLC (hereinafter “ABFC”), applies to all personal information collected by ABFC. This policy governs our collection, usage, and dissemination of your personal information by ABFC as well as the privacy standards of the Family Caregivers (hereafter, “Family Caregivers”) we recommend for placement. We reserve the right to update, change, or modify this policy.

We respect your privacy and work diligently to protect your privacy.

Collection

ABFC only collects the minimum amount of personal information needed to provide our services to each client. Information may include names, addresses, phone numbers, email addresses, and billing information.

ABFC may collect basic information such as your IP address, your ISP, your browser version, the site you last visited before our website, and related traffic information, which is stored separately from your personal information. This information is not matched with your personal information and is used only for site monitoring and development purposes.

Privacy for Visitors

This section applies to Personal Information that we collect and process through our Websites and in the usual course of our business, such as in connection with our recruitment, events, sales and marketing activities. In this section "you" and "your" refers to Visitors.

{i) Information you provide to us on the Websites or otherwise: Certain parts of our Websites may ask you to provide Personal Information voluntarily. For example, we may ask you to provide certain Personal Information (such as your name, contact details, company name, profile information) in order to sign up for a free or paid ABFC account, apply for a role with ABFC, or otherwise submit inquiries to us. We may also collect Personal Information, such as your contact and job details and feedback, when you attend our events, take part in surveys, or through other business or marketing interactions we may have with you. You may choose to provide additional information when you communicate with us or otherwise interact with us, and we will keep copies of any such communications for our records.

The Personal Information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your Personal Information. We will also let you know prior to collection whether the provision of the Personal Information we are collecting is compulsory or may be provided on a voluntary basis and the consequences, if any, of not providing the information.

(ii) Information we collect automatically through the Websites: When you visit our Websites, we may also collect certain information automatically from your device. In some countries, including countries in the European Economic Area, this information may be considered Personal Information under applicable data protection laws.

Use of Personal Information
We may use the information we collect through our Websites for a range of reasons, including:

To provide, operate, optimize, and maintain our Websites.
To send you information for marketing purposes, in accordance with your marketing preferences.
For recruitment purposes if you have applied for a role with ABFC.
To respond to your online inquiries and requests, and to provide you with information and access to resources or services that you have requested from us.
To manage our Websites and system administration and security.
To improve the navigation and content of our Websites.
To identify any server problems or other IT or network issues.
To process transactions and to set up online accounts.
To compile aggregated statistics about site usage and to better understand the preferences of our Visitors.
To carry out research and development to improve our products and services.
To customize content and layout of the Websites.
To carry out other legitimate business purposes, as well as other lawful purposes.

In addition, we may combine Personal Information with other information we collect or obtain about you (such as information we source from our third-party partners) to serve you specifically, such as to deliver a product or service according to your preferences or restrictions, or for advertising or targeting purposes in accordance with this privacy policy. When we combine Personal Information with other information in this way, we treat it as, and apply all of the safeguards in this privacy policy applicable to, Personal Information.

Data Security

We always respect the privacy of our network participants and take care to protect it. Access to the platform is password protected, and participant profiles are only provided by consent when a job request is open or a job is in process. We analyze certain transaction data generated by the platform in house or in conjunction with our data partners to improve and monitor Trust, Safety and Quality. We take precautions to ensure that personally identifiable information is anonymized before any analysis takes place. Your consent to this policy is a condition precedent to use of our services.

Storage

All personal information is stored in a secure, encrypted database on this website. Only employees, consultants to ABFC, and you may access your personal information. Family Care Givers may only access the limited personal information provided by ABFC via the our website.

Usuage

Your personal information will not be shared or sold to any other organizations, companies, or individuals not affiliated with ABFC except as the law may require. ABFC will outsource one mailing per year to each member family. If the family chooses to opt out of the mailing, please notify ABFC in writing. Minimal information will be provided to each Family Care Giver to allow them to work for you. However, each Family Care Giver has signed a confidentiality agreement forbidding them to disclose this information to anyone except ABFC.

International Transfers

(i) We operate in the United States. Our servers and offices are located in the United States, so your information may be transferred to, stored, or processed in the United States.

California Policy

Under California Law, California residents have the right to request in writing from businesses with whom they have an established business relationship, (a) a list of the categories of Personal Information, such as name, email, and mailing address, and the type of services provided to the customer that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third-parties’ direct marketing purposes, and (b) the names and addresses of all such third parties. To request the above information, please contact us through our contact form or email us at [email protected].

Questions

Should you have questions about American Bell Family Company, LLC Privacy Policy, please contact us at [email protected].